*Free Shipping on all intl. orders over $300
TERMS & CONDITIONS
Purchasing from stopnshopthriftstore.com
Online purchases from stopnshopthriftstore.com are only available within our Stores' local delivery area. If you need an item shipped outside this area, please contact us at info@stopnshopthrifstore.com to discuss your specific needs.
Forms of Payment for online Purchases
All online orders must be paid in full at the time of purchase. The accepted forms of payment for online purchases are Visa, MasterCard, Discover or Bank Debit Card.
Pricing and Other Errors
Prices shown for items on www.stopnshopthriftstore.com and in your shopping cart are for merchandise only. An estimate of the total cost of your order is available in your shopping cart, including any applicable tax, delivery or other fees. The final cost will be available for your review prior to completion of your order.
We always strive for accuracy in the information displayed on our Website. In the rare case when an error occurs, Stop & Shop Thriftstore reserves the right to correct the mistake as soon as it is discovered. Errors in pricing will not be honored. In the case an order placed online contains a pricing error, the order will be cancelled, and you will be contacted as soon as possible. Any authorized payments for that order will immediately be reversed. Should you discover an error when your order is delivered, contact us at 317-802-7976.
Product Availability
In-Stock availability is listed in our online catalog and updated daily. Items not shown as “In-stock” may have varying lead times and custom options. Please contact us for specific details or questions.
Cancellations and Refunds
Cancellation of Special Orders, Pillows, and Rugs must be made within 3 days of purchase, or the 50% deposit will be forfeited. Requests for cancellation of stocked merchandise must be made prior to Delivery or Pick-Up and should be through your our local store or sent to info@stopnshopthriftstore.com and a full refund will be issued using the original method of payment. Acceptance of Delivery, including any Mattress finalizes all sales. Many Mattresses offer in-home sleep trials, but terms vary by Vendor so please see Store for details.
Service Policies
At Stop & Shop Thriftstore we are committed to ensuring your satisfaction through our Service Department. We will provide repair service for manufacturer defects under the terms stated in the manufacturer's warranty.
Stop & Shop Thrifstore reserves the right to:
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Inspect damaged merchandise
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Provide service in your home, our warehouse
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Furniture replacements require authorization by the manufacturer. Should a replacement be authorized, and the original product is no longer available, you will be authorized to reselect any item up to the original purchase amount. If your original order was purchased on an extended finance promotion, your replacement items will qualify for the original finance promotion.
There are no refunds, exchanges or service calls provided on clearance merchandise.
Manufacturers of upholstery fabrics do not guarantee their products for shrinkage, color fastness, pilling or durability. Therefore, we are not able to guarantee fabrics.
All our Mattress manufacturers warrant against structural defects. This warranty is between you and the manufacturer and all manufacturer decisions are final. No manufacturer warrants or guarantees comfort, nor can Stop & Shop Thriftstore. Mattresses cannot be exchanged or returned without authorization from the manufacturer. Acceptance of the delivery of any Mattresses finalizes the sale and no pick-ups, returns, or refunds can be made.
Please carefully inspect all accessories before you take them with you. We do not service any accessories after they are taken from the Store.
Some manufacturers have extended warranties against defective parts. Manufacturers' warranties are subject to transportation and labor fees.
If you relocate to an area outside of the normal service areas and are in need of repair on an item, please note that it becomes your responsibility to contact the manufacturer of the product directly, work through a local dealer to get their warranty work done or return the product to Stop & Shop Thriftstore for repairs with the responsibilities of all shipping, handling and freight charges.
Pickup Policies
When making arrangements to pick-up merchandise, please call ahead to verify if it is located at our Warehouse or at the Store pick-up location. Merchandise picked up at our local store location will be in its original carton or packing. Any assembly required or returns of picked up merchandise will be the responsibility of the purchaser.
Items will not be opened and inspected prior to or during the time of pick-up.
We will gladly assist you in loading your merchandise, and supply twine that you may use to secure it. However, for liability purposes, Stop & Shop Thriftstore associates will not tie-down your trunk or secure any merchandise to your vehicle.
Also, be certain to bring a Valid Photo I.D. and a copy of your Sales Ticket, as both are required and must be verified before your order can be released.
Upon notification that your merchandise has been received in the warehouse, your furniture must be scheduled for delivery or pick up within 30 days. Although we have a limited amount of space in our warehouse, storage of (paid in full) merchandise past 30 days may be arranged for a 3% per month fee based on the merchandise purchase price. Payment for storage is required before the furniture is delivered or picked up.